Micro Labs Limited (individually or collectively called as “us”, “we”, or “Micro Labs”) is the owner and publisher of the software and applications provided by Micro Labs, including but not limited to the website www.anemiafreelife.com. This privacy policy “Privacy Policy explains how we collect, use, share, disclose and protect Personal Data of the Users of the Services, including the Practitioners, and the visitors of the Website (jointly and severally referred to as “you ” or “Users” in this Privacy Policy). We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal data. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalised term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.
“Personal data” means any data about an individual who is identifiable by or in relation to such data, including the patients or individuals who visit this website for informational purposes. The type of data collected from Users includes Personal Data as defined under the Digital Personal Data Protection Act, 2023, and the purpose, means and modes of collection, usage, processing, retention and erasure of such data are set out below. At Micro Labs, the protection of your personal data is our top priority. This Privacy Policy is published in accordance with, inter alia:
To the extent any provision of the Information Technology Act, 2000, or rules notified thereunder (including the erstwhile Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
and the Information Technology (Intermediary Guidelines) Rules, 2011) continues to apply to matters not occupied by the DPDP Act and DPDP Rules, this Privacy Policy shall be read consistently with such provisions as well.
When you access the Services, or through any interaction with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain data that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by [www.anemiafreelife.com] owned by Micro Labs. Without prejudice to the generality of the above, Personal Data collected by us from you may include (but is not limited to) the following:
Other data that you voluntarily choose to provide to us (such as data shared by you with us through emails or letters).
Accordingly, a condition of each User’s use of and access to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy. Any User who does not agree with any condition of the same has the option to discontinue the Services provided by www.anemiafreelife.com immediately.
All the data provided to Micro Labs on www.anemiafreelife.com by a User, including Personal Data, is voluntary and is collected and processed only with your consent. You understand that Micro Labs may use or process your personal data: (a) for the purpose of providing you with the Services; (b) for legitimate uses, including in an aggregated or non-personally identifiable form, for research, statistical analysis and business intelligence purposes; (c) for sharing such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates; (d) for communication purposes so as to provide you a platform for obtaining feedback in relation to precautions to be taken by Anaemia patients, do’s and don’ts, and food habits therein, and (e) for debugging customer support related issues. Micro Labs also reserves the right to use the Personal Data provided by or about the User for the following purposes: 1. Publishing such data on the Website. 2. Analyzing software usage patterns for improving Service design and utility; and 3. Analyzing anonymized practise information for legitimate uses. We may disclose your personal data where required to do so by law, to comply with a judgment, decree or order, to enforce our Terms of Use, or to protect personal safety, the public, or our websites, in each case to the extent permitted under the DPDP Act and other applicable laws.
Collection, use and disclosure of information which has been designated as Personal Data requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such use, collection and disclosure as required under applicable law.
Micro Labs does not control or endorse the content, messages or information found in any Services and, therefore, Micro Labs specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services. You agree that you waive any claims against Micro Labs relating to the same, and to the extent such waiver may be ineffective, you agree to release any claims against Micro Labs relating to the same.
You are required to ensure that the personal data provided by you is complete, accurate, not misleading and updated, including by making a request to Micro Labs for the same. If you provide any personal data that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or if www.anemiafreelife.com has reasonable grounds to suspect the same, Micro Labs may, at its sole discretion, discontinue the provision of the Services to you. There may be circumstances where Micro Labs is not required to correct, complete, update or erase your personal data, including where such correction, completion, updating or erasure is not necessary for the specified purpose, or as otherwise permitted under the DPDP Act and DPDP Rules.
Due to the communications standards on the Internet, when a User or the End-User or any visitor accesses the website, Micro Labs also receives the Internet Protocol (IP) address of each User’s device visiting the page of www.anemiafreelife.com. This data is used to analyse overall trends to help Micro Labs improve the Services provided on the website.
While using this website, Micro Labs may collect cookies which may, directly or indirectly, store certain data (that does not on its own identify you) for the technical administration of the website, research and development, and User administration. In the course of serving advertisements or services to its Users, Micro Labs may allow authorized third parties to place or recognize a unique cookie on the User’s browser., subject to your consent where such cookies involve the processing of personal data. The cookies, however, do not store any Personal Information of the User. You may adjust your Internet browser to disable cookies. If cookies are disabled you may still use the Website, but the Website may be limited in the use of some of the features.
This Privacy Policy applies to Services owned and operated by Micro Labs under the website www.anemiafreelife.com. Micro Labs does not exercise control over sites displayed as search results or linked from within its Services. These other sites may place their own cookies or other files on Users’ devices, collect data, or solicit personal data from Users, for which Micro Labs is not responsible or liable. Micro Labs does not make any representations concerning the privacy practices or policies of such third parties, nor does it guarantee the accuracy, integrity or quality of any data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. Inclusion or exclusion of a link does not imply endorsement by Micro Labs. If you visit a third-party website linked to the website, you do so entirely at your own risk, and Micro Labs encourages you to read the privacy policy of that website.
The Website may enable Users to communicate with other Users or to post data to be accessed by others, whereupon other Users may collect such data. Such Users, including any moderators or administrators, are not authorised representatives or agents of Micro Labs, and their opinions or statements do not necessarily reflect those of Micro Labs; they are not authorised to bind Micro Labs to any contract. Micro Labs expressly disclaims any liability for any reliance on, or misuse of, data made available by Users or visitors in such a manner.
Micro Labs does not collect data about visitors from other sources, such as public records, public bodies, or private organisations, except for the purpose of registration of Users (the collection, use, storage and disclosure of which each End User must agree to under the Terms of Use in order for Micro Labs to effectively render the Services).
Micro Labs maintains a strict “No-Spam” policy, which means that Micro Labs does not sell, rent or otherwise share your personal data with a third party except with your consent or as otherwise permitted under the DPDP Act.
Micro Labs has implemented best market practices and security policies, rules and technical measures, to protect the Personal Data under its control against unauthorised access, processing, use, modification, disclosure and accidental or unlawful destruction or loss, in accordance with the DPDP Act and DPDP Rules. However, Micro Labs shall not be held liable for any loss or theft of data arising from unauthorised access to the User’s own electronic devices through which the User avails the Services.
Micro Labs implements reasonable security practices and procedures and has a comprehensive documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Micro Labs’ business.
Micro Labs takes your right to privacy very seriously and, other than as specifically stated in this Privacy Policy, will only disclose your Personal Data where it is required to do so by law, rule, regulation, an order of a court or the Data Protection Board of India, a law enforcement agency, governmental authority, or similar legal requirement, or where Micro Labs, in its sole discretion, considers it necessary to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce the Terms of Use.
Your Personal Data is maintained by Micro Labs in electronic form on its equipment and on the equipment of its employees, and such data may also be converted to physical form from time to time. Micro Labs takes all reasonable precautions to protect your Personal Data, both online and offline, by implementing reasonable security safeguards as required under the DPDP Act and DPDP Rules, including managerial, technical, operational and physical security control measures commensurate with the nature of the data being processed and Micro Labs’ business.
No administrator at Micro Labs will have knowledge of your data while you are visiting this website. It is important for you to protect against unauthorized access to your server history and device details. Micro Labs does not undertake any liability for unauthorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Micro Labs by sending an email to sourav.Chatterjee1@microlabs.in to be filled]. You shall be liable to indemnify Micro Labs for any loss suffered by it due to such unauthorised use of your account and password.
Micro Labs makes Personal Data accessible to its employees, agents, partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.
Part of the functionality of Micro Labs is assisting hospitals and testing laboratories to maintain and organise such data. Micro Labs may, therefore, retain and submit such records to the appropriate authorities, or to hospitals and testing laboratories that request access to such data, in accordance with applicable law and, where applicable, your consent.
Part of the functionality of Micro Labs is assisting patients to access data relating to them. Micro Labs may, therefore, retain and submit such records to the relevant patients, or to their doctors.
Notwithstanding the foregoing, Micro Labs is not responsible for the confidentiality, security or distribution of your Personal Data by our partners and third parties outside the scope of our agreement with such partners and third parties. Micro Labs shall not be responsible for any breach of security, or for any actions of third parties or events beyond its reasonable control, including but not limited to acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, breach of security and encryption, or poor quality of Internet or telephone service of the User.
Micro Labs may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Micro Labs treats User’s personally identifiable information, or in this Privacy Policy itself, Micro Labs will display a notice on the website so that you may review the changed terms prior to continuing to use the Services. If you object to any of the changes to our terms and no longer wish to use the Services, you may exit the website. Unless stated otherwise, Micro Labs’ current Privacy Policy applies to all data that Micro Labs holds about you and your account.
If a User uses the Services after a notice of changes has been sent to such User or published on the website, such User hereby provides his/her/its consent to the changed terms.
Under the DPDP Act, a “child” means an individual who has not completed the age of eighteen years, and the processing of a child’s personal data is permitted only with the verifiable consent of the child’s parent or lawful guardian. Micro Labs strongly encourages parents and guardians to supervise the online activities of their children and to consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent children from disclosing their name, address, and other personally identifiable information online without parental permission. Although Micro Labs’ Services are not intended for use by children, Micro Labs respects the privacy of children who may inadvertently use this website.
You acknowledge that this Privacy Policy forms part of the Terms of Use of the website and the other Services, and you unconditionally agree that becoming a User of its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to Micro Labs using, collecting, processing and/or disclosing your Personal Data in the manner and for the purposes set out in this Privacy Policy. Your visit to the website and use of the Services is subject to this Privacy Policy and the Terms of Use.
Should you have questions about this Privacy Policy, or Micro Labs’ collection, use and disclosure practices, you may contact the Data Protection Officer appointed by Micro Labs in accordance with the DPDP Act and DPDP Rules. We will use reasonable efforts to respond promptly to any requests, questions or concerns which you may have regarding our processing of your Personal Data. If you have any grievance with respect to our use of your Personal Data, you may first communicate such grievance to our Data Protection Officer:
Name: Sourav Chatterjee Micro Labs Limited No. 31, Race Course Road, Bengaluru – 560001, Karnataka, India.
Phone: +91 8884001254
Email: sourav.Chatterjee1@microlabs.in
BY USING THE SERVICES OR BY OTHERWISE PROVIDING US WITH YOUR PERSONAL DATA, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, PROCESSING, SHARING AND DISCLOSURE OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR PROVIDE US WITH ANY OF YOUR PERSONAL DATA. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE OR AN ENTITY, YOU REPRESENT THAT YOU HAVE BEEN AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, PROCESSING AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY.